Our Product​

Live Chat

Create Live Conversation Experience To The Next Level With Live Chat

What is Live Chat?

Live Chat Feature

Key Features of Indonesian Cloud’s Live Chat

Benefit

Business Applications of Indonesian Cloud’s Live Chat

Use live chat to answer questions and increase sales

It is time to increase your sales by collaborating with live agents and chatbots, providing your customers with the best possible service along with consistent and instant support.

 

Increase the agent’s response time

Build customer loyalty using the Find Recommendation feature, which enables agents to quickly identify what customers need. Do not keep your customers waiting provide them with clear and helpful answers.

 

Track all agent performance on a single dashboard

Track the number of conversations, response times, online hours, automated responses, the channels your customers come from, and CSAT scores to evaluate and improve agent performance.

Conversion rates go up by using a website with live chat

Reduce your response time to under two minutes. By using Live Chat, you can engage with your customers before they decide to leave for another provider.

 

Others

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