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Privacy Policy

Effective Date: June 22, 2026
Last Updated: June 22, 2026
PT Indonesian Cloud

PT Indonesian Cloud (“Indonesian Cloud”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website indonesiancloud.com, use our services, or interact with us in any way.

1. Information We Collect

a. Website Visitors
When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring URLs
• Device and operating system information

This data is collected via analytics tools (such as Google Analytics) to help us understand how visitors use our website.

b. Contact & Inquiry Forms
When you contact us through our website or email, we collect:

• Your name
• Email address
• Phone number (if provided)
• Message content

c. Business & Client Data
When you engage with Indonesian Cloud as a client or partner, we may collect:

• Company name and business information
• Contact person details
• Service usage data

d. Internal App Data (Indonesian Cloud Report)
PT Indonesian Cloud operates an internal application called Indonesian Cloud Report, which accesses data from our own Meta business assets via the Meta Platform API. This includes:

• Facebook Page insights (reach, impressions, engagement)
• Instagram Business Account insights (followers, reach, impressions)
• Meta Ads campaign data (spend, impressions, clicks, ROAS)

This data is accessed solely from our own business assets and is used for internal marketing reporting purposes only.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver and improve our cloud services
• Send service-related communications
• Analyze website performance and user experience
• Generate internal marketing performance reports
• Comply with legal obligations

We do not use your data for unsolicited marketing without your consent.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data to third parties.

We may share data only with:

• Service providers who assist in operating our website and services (under strict confidentiality agreements)
• Legal authorities when required by Indonesian law or court order

Regarding Meta Platform Data specifically: data accessed via the Meta API is used exclusively for internal reporting by authorized PT Indonesian Cloud employees and is never shared with any external party.

4. Data Storage & Security

We are committed to keeping your data secure. Our security measures include:

• Encrypted data transmission (HTTPS/TLS)
• Access controls and role-based permissions
• Secure server infrastructure
• ISO 9001 Quality Management certification
• ISO/IEC 27001 Information Security Management certification
• PCI DSS compliance for payment-related data

Data is retained only as long as necessary for business or legal purposes, then securely deleted.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with relevant data protection authorities

To exercise any of these rights, please contact us using the details below.

7. Meta Platform Policy Compliance

Our use of Meta Platform Data via the Indonesian Cloud Report app complies fully with:

• Meta Platform Policy
• Meta Privacy Policy
• Applicable data protection regulations in the Republic of Indonesia

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

9. Contact Us

For any questions or concerns regarding this Privacy Policy:

PT Indonesian Cloud
Menara MTH, Jl. Letjen M.T. Haryono No. Kav 23, Lantai 12
Tebet Timur, Kec. Tebet, Jakarta Selatan 12820
DKI Jakarta, Indonesia

Email: info@indonesiancloud.com
Phone: (021) 83782540
Website: indonesiancloud.com