A Cloud Disaster Recovery strategy is essential for companies that rely on digital services. The fire at Cyber 1 Building in Jakarta showed how unexpected incidents can disrupt many online platforms and financial services.
Cyber 1 Building, located on Jalan Kuningan Barat Raya No. 8, Mampang Prapatan, South Jakarta, caught fire on Thursday, December 2, 2021. The building functions as a data center and internet service hub for several technology companies. As a result, many digital services experienced disruptions.
During the incident, firefighters evacuated three people who were trapped inside the building. Unfortunately, two people lost their lives in the disaster. The fire also affected several companies whose infrastructure was connected to the facility.
Digital Services Affected by the Cyber 1 Building Fire
Several digital platforms reported service disruptions after the incident. Many of these services depend on infrastructure located inside the building.
ShopeePay Service Disruption
The digital payment service Shopee confirmed that ShopeePay experienced technical issues because of the Cyber 1 building fire.
The Head of Public Affairs of Shopee Indonesia explained that the incident caused disruptions to several Shopee services and partner systems. However, the company assured users that their data and accounts remained secure.
In addition, Shopee stated that transactions would resume once the system recovered.
Neo Bank Application
Customers of Bank Neo Commerce also experienced service interruptions. The Neo Bank application temporarily stopped operating due to the infrastructure issue.
However, the company informed users that the technical team was working to restore services as quickly as possible.
M-Tix Cinema XXI Application

The online ticket application M-Tix, used for purchasing cinema tickets and food services from Cinema XXI, also reported system problems.
The company announced the disruption through its official Twitter account and informed users about the temporary service outage.
4. Dampak Kebakaran Gedung Pada Platform Ajaib

Trading Platform Ajaib
The investment platform Ajaib also notified users that transaction services were disrupted.
Fortunately, by Friday, December 3, 2021, services from M-Tix, Neo Bank, and Ajaib had returned to normal operations.
What Caused the Cyber 1 Building Fire?
According to reports from Kompas.com, the fire started around 12:35 PM local time. Initial reports suggested that the incident may have been caused by an electrical short circuit.
Firefighters deployed 22 fire trucks to control the situation. They managed to extinguish the fire within approximately 30 minutes.
Authorities later began an investigation to determine the exact cause of the incident. The investigation was conducted by the South Jakarta Police under the direction of AKBP Ridwan.
Why Businesses Must Prepare for Data Center Disasters
Events like the Cyber 1 fire remind companies that unexpected disasters can happen at any time.
Although such incidents are rare, they can disrupt operations and affect many users. Therefore, companies must prepare proper disaster recovery strategies.
Without preparation, businesses risk losing critical data and experiencing long service interruptions. As a result, both customers and business partners may lose trust.
The Importance of Data Backup for Business Continuity
One of the most important steps companies can take is regular data backup.
Businesses store many types of critical information, including customer data, financial records, and internal operational data. If companies lose this data, recovery can be difficult and expensive.
Cloud backup solutions protect this information by storing copies of data in secure cloud environments. Therefore, companies can restore their systems quickly if problems occur.
Cloud Backup Solutions from Indonesian Cloud
To help companies protect their digital infrastructure, Indonesian Cloud provides Cloud Backup services.
Cloud Backup protects systems, applications, and data from many risks, including:
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system failures
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cyber attacks
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natural disasters
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hardware damage
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accidental deletion
With proper cloud backup, companies can continue operations even if the main server experiences problems.
Cloud Disaster Recovery for Business Continuity
Another important solution is Cloud Disaster Recovery (CDR).
Cloud Disaster Recovery protects systems before, during, and after a disaster. If the primary data center fails, the recovery system immediately takes over.
As a result, business operations continue without major interruptions. Companies can also restore systems, applications, and data quickly after the incident.
This approach helps organizations reduce downtime and maintain service availability.
Conclusion
The Cyber 1 building fire demonstrated how vulnerable digital infrastructure can be. When a data center experiences disruption, many services may stop operating.
Therefore, companies must prepare for unexpected events. Implementing Cloud Backup and Cloud Disaster Recovery helps businesses protect critical data and maintain operational stability.
With reliable solutions from Indonesian Cloud, organizations can build a stronger and more resilient digital infrastructure.
For more information about Indonesian Cloud services, visit Indonesiancloud.com or explore VPS solutions at cloudhostingaja.com.