November 3, 2014 7:00 pm

Improve Business Performance with Manage Service from Indonesian Cloud

Along with the growth of cloud computing services, the more often we hear the words manage service. Self-managing service is an IT service that focuses on outsourcing practices of daily operational responsibilities and strategic functions to improve operational performance and reduce costs.

An organization or company, in managing IT infrastructure, you will definitely need tools, hardware, software and technology that are capable. A lot of research has shown that there is a reduction of costs in user when using manage service. This is due to the optimization and use of the right tools.

There are 3 types of cloud computing services which include public, private and hybrid. When customers use public cloud services, they will share infrastructure with other customers (physically shared, logically separated).

In a private cloud, the customer uses the infrastructure alone. Hybrid cloud is a combination of a public and private cloud. This cloud computing service model focuses on service at the infrastructure level.

In short, cloud computing services are more focused on providing IT resource services (infrastructure, servers for applications and others).

Unlike the case of managing cloud computing services. This is a service provided by cloud computing providers to help the internal IT users of cloud computing users manage data centers (virtual data center).

Examples include keeping the device alive and running for its purpose. Lifecycle VM (create, modify, delete), ensuring the latest updates and patches for the OS used by customer applications. Providing professional advice when encountered with operational problems, and more.

The Benefit of Cloud Manage Service

Manage cloud computing services will help solve IT problems so customers can concentrate on maintaining and optimizing their business.

Cloud computing providers will certainly use a lot of tools to provide managed services functions, of course, the tools used must be compatible with cloud computing (multitenant models).

The tools must able to monitor proactively to prevent the problems arise. For example, tools for OS patch management, resource monitoring and optimization, capacity planners, SLA management, and others.

In addition to the above, managing services can also be used by customers to save and optimize licensing costs, especially Microsoft Software.

In manage service software the product license management is under control of the service provider (In this case the Cloud Computing Service Provider)

This can apply to a public cloud, of course, and private cloud. By managing service software, it will give customers the freedom to use the software without having to spend CapEx costs. If the customer needs, just rent the license to manage cloud provider service.

Of course, this program can only be provided by cloud computing providers who have worked with Microsoft SPLA (Service Provider License Agreement).

Manage Service Model

The existing manage service model does not only manage virtual data center services but has expanded to other services. Such as data backup, disaster recovery, monitoring and management systems, email services, patch management for OS and providing security audits.

Manage service allows customers who do not have a large IT team or those who want to free their IT team in order to concentrate more on how to guarantee their business so that they can run continuously.

Manage services generally offer a fixed monthly fee which can vary depending on the type of managed service taken.

Cloud computing without managing services such as “eating vegetables without salt”. Why your IT team must be charged with repetitive and tedious work that causes them to not be able to focus on the core of the business you are running.

Immediately subscribe to managed service services for your public, private or hybrid cloud!

By Garibaldi – Cloud Consultant